How Did We Do?

Have you noticed how many companies now ask us how we think they did? It's there at the top of my supermarket receipt. After our holiday I got an email from the company we booked through. I got my car serviced and the garage sent me a letter. They are all asking the same question: how did we do? Sometimes I wonder whether they really mean it - but today's marketplace is competitive and customer satisfaction is important - so I think the question does matter: how did we do? And I wonder what kind of realistic response to such a question might be offered to a first-time visitor to our church. How did we do? This afternoon I was at a 'Messy Church'. Someone was there for the first time and I heard someone ask her: did you enjoy it? But now I am wishing I had asked that slightly different question: how did we do?